GUEST COMMUNICATION
Before arrival
Pre-arrival messages, check-in information, late-arrival instructions and useful guest information.
LAZY HOTEL SYSTEM
Personal guest service.
Less repetitive work.
Practical automation for independent hotels, guesthouses and small hospitality teams. Keep the human experience. Automate the routine behind it.
Get a free hotel automation auditWHAT CAN RUN AUTOMATICALLY?
From booking to follow-up.
We connect the systems you already use and automate repeatable communication and operational handoffs.
INBOX
AI-assisted replies
Classify common questions, prepare multilingual reply drafts and escalate exceptions to your team.
OPERATIONS
Internal handoffs
Turn bookings, special requests and operational events into structured team notifications and tasks.
AFTER STAY
Reviews & return guests
Automated post-stay messages, review requests and optional re-engagement workflows.
PACKAGES
Start with the workflows that save the most time.
STARTER
Lazy Hotel Starter
Up to 3 scoped workflows such as pre-arrival, self check-in communication and review follow-up.
from €990 setupPRO
Lazy Hotel Pro
Broader guest communication and operations setup with multiple connected workflows.
from €2,490 setupCUSTOM
Lazy Hotel OS
End-to-end process mapping and custom integrations for more complex hotel operations.
from €4,900BUILT AROUND YOUR HOTEL
Your PMS stays. Your service stays. The repetitive work changes.
Possible integrations depend on the systems and APIs your property already uses. We scope every build before work begins.
- Booking & PMS workflows
- Email and guest messaging
- Self check-in information
- Housekeeping / team notifications
- Review and post-stay workflows